Privacy Policy

Privacy Policy

Privacy Policy
Last Updated:06.02.2025

Introduction
Imagethirst (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us, whether through our website, in person, or during any photography sessions. By using our services, you consent to the practices outlined in this policy.

1. Information We Collect
We may collect the following types of personal data:

  • Personal Information: Name, contact details (email, phone number), address, and any other information you provide when booking sessions or communicating with us.
  • Session Information: Images and photos taken during your family photo session, including but not limited to any photo or video files.
  • Payment Information: Billing address and payment details when you book a session or purchase services.
  • Technical Data: IP address, browser type, device information, and website usage data (if you interact with us through our website).

2. How We Use Your Information
We use the personal data we collect to:

  • Provide our photography services (including scheduling, taking, editing, and delivering photos).
  • Communicate with you regarding session details, bookings, cancellations, or other inquiries.
  • Process payments and handle invoicing.
  • Maintain customer records.
  • Improve our services, website, and customer experience.
  • Comply with legal obligations.

3. Sharing Your Information
We will not sell or rent your personal data to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, IT support, email service providers) who assist us in delivering our services.
  • Legal Requirements: If required by law or in response to legal requests (e.g., subpoenas, court orders), we may disclose your personal data.

4. Retention of Your Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example, photographs may be stored for an extended period for your convenience in case you wish to re-order prints or albums.

5. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights
Under the GDPR, you have several rights regarding your personal data, including:

  • The right to access the personal data we hold about you.
  • The right to request the correction of any inaccurate data.
  • The right to request deletion of your data (subject to legal obligations).
  • The right to restrict or object to the processing of your data.
  • The right to withdraw consent at any time (where processing is based on consent).
  • The right to data portability (in certain circumstances).

To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance user experience, analyse website traffic, and track your preferences. You can manage your cookie preferences through your browser settings.

8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website with the updated date. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Imagethirst Ltd
108 Great Portland Street, London, W1W 6PG
www.imagethirst.com
0207 323 5999